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A new heavy vehicle safety reporting line has opened

Heavy Vehicle Confidential Reporting Line (HVCRL)

To curb illegal trucking practices, the National Heavy Vehicle Regulator (NHVR) has just launched a confidential reporting hotline. Titled as the National Vehicle Confidential Reporting Hotline, the new service is available Australia-wide and encourages all drivers, supply chain employees and general road users to inform hotline operators of potential safety breaches. 

The new secure hotline was funded by the Australian Government thanks to a $250,000 grant from the Heavy Vehicle Safety Initiative, a program which has thus far invested $7.72 million into 17 projects to improve safety on our roads and for workers in the heavy industry.

Deputy Prime Minister and Minister for Infrastructure and Transport, Michael McCormack, said in a press release that the nationwide reporting line would allow heavy vehicle safety concerns to be reported to the NHVR to allow an investigation or assessment so that appropriate action can be taken.

“The confidential reporting line will protect the identity of the reporting individual throughout all stages of the process,” Mr McCormack said.

“The Federal Liberal and Nationals Coalition is committed to improving heavy vehicle road safety, and this is yet another measure funded under our $16 million Heavy Vehicle Safety Initiative.”

The Australian Trucking Association (ATA), the peak body that represents trucking operators, also commended the initiative.

"This reporting line is welcome news for the trucking industry, as safety is everyone’s responsibility," Geoff Crouch, ATA Chair, said last week. 

"Many employees and operators, if pressed to act illegally, are worried about losing their contract so they are afraid to report breaches."

How does the heavy vehicle safety reporting line work?

If you’re worried about an industry-biased party handling your calls, you needn’t worry. The NHVR has partnered with Crime Stoppers Queensland to benefit from its expertise and proficiency in receiving confidential calls to ensure all reports are processed appropriately. 

On this, NHVR CEO Sal Petroccitto assures those concerned of the security around reporting saying “I encourage individuals to take advantage of this service to contribute to the safety of our industry without fear of recrimination."

What can you report?

What’s relevant? What’s not? When should you report? Whether its big or small, appropriate reports on illegal or unethical practices contribute to a safer industry. This may include times you’ve been witness to or been told about:

  • An incident or situation which affects the safety of a heavy vehicle or its operation
  • A procedure, practice or condition which endangers the safety of a heavy vehicle driver, their passengers, other road users or the community
  • A procedure, practice or condition which leads to non-compliance with Heavy Vehicle National Law

Despite laws being in place, many companies are still breaching them on a day-to-day level. For example, in 2012, 17% of trucking companies reported that their customers enacted a penalty for late arrivals, which is an infringement.

You can call with safety breaches any day, any time on 1800 931 785.

As an Australian trailer manufacturer, The Drake Group is a proud supporter of this initiative to make our roads, drivers and operators safer. Contact us today to talk to us about our safety initiatives that we implement in our range of heavy haulage trailers

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